Privacy Policy
A legal disclaimer
Joanne Carr Collection Ltd (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, make a purchase, or interact with our brand.
By using our website, you agree to the terms outlined in this policy.
Information We Collect
We may collect the following types of information:
Information you provide directly
* Name
* Email address
* Postal address
* Phone number
* Payment information (processed securely by our payment providers)
* Order details
* Messages or enquiries sent through our contact forms or email
Information collected automatically
When you browse our website, we may collect:
* IP address
* Device type
* Browser type
* Pages viewed
* Time spent on the site
* Cookies and tracking data
This helps us improve our website and provide a better experience.
How We Use Your Information
We use your information to:
* Process and deliver your orders
* Send order confirmations and updates
* Respond to enquiries
* Improve our website and services
* Send marketing emails (only if you opt in)
* Prevent fraud and maintain security
* Comply with legal obligations
We will never sell your personal information.
Cookies & Tracking Technologies
Our website uses cookies to:
* Improve site performance
* Remember your preferences
* Analyse website traffic
* Support marketing and advertising
You can control or disable cookies in your browser settings.
How We Store and Protect Your Data
We take your privacy seriously.
Your information is stored securely and protected using:
* Encrypted payment processing
* Secure servers
* Limited access controls
* Regular security monitoring
We only keep your data for as long as necessary to fulfil the purposes outlined in this policy.
Sharing Your Information
We may share your information with trusted third parties, such as:
* Payment processors (e.g., Wix Payments, PayPal)
* Delivery and courier services
* Email marketing platforms (if you subscribe)
* Website hosting providers (Wix)
These partners only receive the information needed to perform their services and must keep it secure.
We do not sell or rent your data to anyone.
Your Rights
You have the right to:
* Access the personal data we hold about you
* Request corrections to inaccurate information
* Request deletion of your data
* Withdraw consent for marketing
* Object to certain types of processing
* Request a copy of your data
To exercise any of these rights, contact us using the details below.
Children’s Privacy
Our products are suitable for families, but our website is not intended for children under 13.
We do not knowingly collect personal information from children.
Links to Other Websites
Our website may contain links to external sites.
We are not responsible for the privacy practices of those websites.
Changes to This Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated date.
Contact Us
If you have any questions about this Privacy Policy or your personal data, you can contact us at:
Joanne Carr Collection Ltd
Email: