Shipping Policy

A legal disclaimer

Thank you for shopping with Joanne Carr Collection Ltd.
We aim to deliver your order quickly, safely, and with care.

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Processing Times

All orders are processed within 1–3 working days.
During busy periods (launches, holidays, promotions), processing times may be slightly longer, but we always work as quickly as possible.

You will receive an email confirmation once your order has been dispatched.

Shipping Rates & Delivery Times

We currently ship within the UK.

Standard UK Delivery

* £50.00
* Estimated delivery: 2–5 working days

Tracked UK Delivery (optional)

* £6.95
* Estimated delivery: 1–3 working days
* Tracking number provided once dispatched

Delivery times are estimates and may vary due to courier delays, weather, or seasonal demand.

Free Shipping

We offer free UK shipping on orders over £[set your threshold].

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Order Tracking

If your shipping method includes tracking, you will receive a tracking link via email once your order has been dispatched.

Delivery Issues

If your order hasn’t arrived within the expected timeframe:

* Check your tracking link (if applicable)
* Check with neighbours or safe places
* Contact us at **support@joannecarr